Mumbai,
Maharastra India.

Customer Care

Details of the Stock Broker

Sr. No.Stock Broker Name SEBI Registration Number Registered Address Branch Address (if any) Contact Number Email id
1Crown Consultants Private LimitedINZ000198434G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012---022- 40690701compliance@crownsec.com
2Crown Bullion & Commodities Private LimitedINZ000014131G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012---022- 40690701compliance@crownsec.com

Details of Authorized Persons

Sr. NoAuthorised Person's NameConstitutionStatusRegistered AddressTerminal Details (Exchange Wise)
(Approved/Cancelled)
AddCityStatePin codeTerminal Allotted (Y/N)No. of Terminals
1Bhavika Chetan Chandaliya
AP0948000021IndividualApprovedOffice No.: 2, 1st Main Road, 2nd Floor, Srikantan Layout,
Crescent Road (Behind Bangalore Golf Club),
BengaluruKarnataka560001Yes2

Details of Key Managerial Personnel:

Sr. No.Name of Key Managerial Person (KMP), Compliance Officer and Authorized PersonRegistered Address Contact No.Email id Working Hours
1Shantilal Chandaliya (KMP)G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012022- 40690701compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
2Pramod Chandaliya (KMP)
G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012022- 40690701compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
3Manoj Chandaliya (KMP)G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012022- 40690701compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
4Ankit Chandaliya (KMP)
G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012022- 40690701compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
5Indradev Yadav (Compliance Officer)G-6/7, Amit Industrial Estate, Dr. S S Rao Road, Near Citi Tower, Parel, Mumbai 400012022- 40690701compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)

Escalation Matrix

Sr. No.Name of Key Managerial Person (KMP), Compliance Officer and Authorized PersonRegistered AddressContact No.Email id Working Hours
1Gautami Salunke (Customer Care/ Investor Grievances)G-6/7, Amit Industrial Estate, Dr. S S Rao Road,
Near Citi Tower, Parel, Mumbai 400012
022- 40690727comsec@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
2Ankit Chandaliya
(Head of Customer Care)
G-6/7, Amit Industrial Estate, Dr. S S Rao Road,
Near Citi Tower, Parel, Mumbai 400012
022- 40690706ankit.chandaliya@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
3Indradev Yadav
(Compliance Officer)
G-6/7, Amit Industrial Estate, Dr. S S Rao Road,
Near Citi Tower, Parel, Mumbai 400012
022- 40690725compliance@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
4Pramod Chandaliya (CEO)G-6/7, Amit Industrial Estate, Dr. S S Rao Road,
Near Citi Tower, Parel, Mumbai 400012
022- 40690705pramod.chandaliya@crownsec.com9.00 AM to 6.00 PM
(Monday to Saturday)
5Bhavika Chandaliya (Authorized Person)#2, 2nd Floor, Srikantan Layout,
Crescent Road (Behind Bangalore Golf Club),
Bengaluru -560001.
080 4123 7458contact@crownadvisors.in9.00 AM to 6.00 PM
(Monday to Saturday)

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or
Exchange at https://www.mcxindia.com/Investor-Services.

Step by Step procedure for opening of account

  • Please download the KYC form from the Downloads section of our website or for physical form pls contact Customer care.
  • Fill up the KYC form and affix your photo, signature and attach the required documents for KYC and submit the same to our office.
  • Once the KYC documents are found in order our Customer care executive will visit you to do an “In person verification” and complete the KRA formalities.
  • Once the KRA approves the data, account will be opened with us and you will receive a Welcome email/kit with your Unique Client Code (UCC) and you are all set to start investing through us.

Step by Step procedure for filing of Complaint and knowing the status of the same

  • Please drop an email to the Investor grievances email id compliance@crownsec.com.
  • You can alternatively write a letter as well and send it to our Registered officer marked to Compliance officer.
  • On receipt of complaint you will receive a unique Complaint ticket number by SMS/Email.
  • If you do not receive any resolution within 7 days you can follow up by calling our Customer Care executive on 022-40690701 and give reference of your unique Complaint ticket number and get the status of your complaint.

About Us

Crown Group is one of the prominent financial advisory and management services and well-established group in the field of Financial Services and Tax Consultants since 1975 and is managed by experts with over 45 years of experience in the field of Finance & Taxation.

Contact Us

G-6 / 7, Amit Industrial Premises, Dr SS Rao Road, Near Citi Tower, Parel, Mumbai 400012



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